Privacy Policy

Stones Throw ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a reservation with us.

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By using our website or services, you consent to the practices described in this Policy. If you do not agree, please do not use our site or services.

1.1 Information You Provide Directly

When you make a hotel reservation or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Payment card details (processed securely via our booking provider, Mews Systems)

• Reservation preferences and special requests

• Photo identification

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1.2 Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect:

• IP address and general geographic location

• Browser type and version

• Pages visited and time spent on each page

• Referring URLs and exit pages

• Device type and operating system

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This information is typically collected through cookies, web beacons, and similar tracking technologies (see Section 4).

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2. How We Use Your Information

We use the information we collect to:

• Process and manage hotel reservations and related transactions

• Send booking confirmations, pre-arrival information, and post-stay follow-ups

• Respond to inquiries and provide customer support

• Send marketing communications

• Analyze website usage to improve our site and services

• Comply with legal obligations under Maine and federal law

• Prevent fraud and ensure the security of transactions

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3. Payment Information

Reservations made on our website are processed through Mews Systems, our property management and booking platform. Payment card data entered on our site is transmitted directly and securely to Mews in accordance with Payment Card Industry Data Security Standards (PCI-DSS). Stones Throw does not independently store, process, or transmit full payment card numbers.

Please review Mews Systems' privacy policy for information on how they handle your payment data.

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Email Communications

If you provide your email address and opt in to receive communications, we may send you newsletters, promotional offers, and updates about Stones Throw. You may unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

We do not sell or rent your email address to third parties for their own marketing purposes.

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Data Security

We implement rigid technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. In the event of a data breach that affects your personal information, we will notify affected individuals and relevant authorities as required by applicable Maine and federal law.

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Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we take reasonable steps to securely delete or anonymize it.